1. Introduction

Promptly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address)
• Email signatures and templates
• Chase sequences and recipient information
• Payment information (processed securely through Stripe)

2.2 Information We Collect Automatically

• Usage data and analytics
• Device information
• Log data (IP address, browser type, access times)

2.3 Gmail Data

When you connect your Gmail account, we access:

• Email drafts (to create follow-up drafts)
• Email sending capabilities (to send follow-ups)
• Thread information (to maintain conversation context)

We only access the minimum permissions necessary to provide our service. We do not read your existing emails unless necessary for thread-aware functionality.

3. How We Use Your Information

• To provide and maintain our service
• To create and send follow-up emails on your behalf
• To process payments and manage subscriptions
• To send you service-related communications
• To improve and personalize your experience
• To detect and prevent fraud

4. Data Storage and Security

We use industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS)
• Secure database storage
• OAuth 2.0 for Gmail authentication
• Regular security audits and updates

Your Gmail credentials are never stored on our servers. We use OAuth tokens that you can revoke at any time through your Google account settings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party services (e.g., Stripe for payments, hosting providers) necessary to operate our service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications
• Revoke Gmail access at any time

To exercise these rights, contact us or use the settings in your account.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze service usage

You can control cookies through your browser settings.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through your account settings or via email.